SMM · Marketing strategy · Logo

Pani N Poland

Nataliia Olkhovska is a teacher of Polish with 12 years of experience. Her approach combines language, psychology and acting techniques, so the main result of the learning is not “to have studied” but to start speaking without fear.

  • Niche: Education, language learning
  • Language: English
  • Country: Poland

Point A — what they came with

The situation at the start

Nataliia came with a profile that worked as an informational blog about life in Poland and the Polish language. There were students, but they mostly came through recommendations — the page did not bring new ones.

The real task was not “to run an Instagram” but to move the business from a model of individual lessons into a system: a personal brand, a product line and content that sells the result.

  • No clear positioning — the profile gets lost among hundreds of similar teachers of Polish
  • The profile works as a blog, not as a system for attracting students
  • No product line: lessons are sold, not a result
  • Content without a system — the categories do not repeat, the audience does not recognise the formats
  • The profile does not explain how to book or what to expect from the learning

Scope of work

What the marketing strategy includes

A 67-page document in which every section closes a specific decision: from who we sell to and what we sell, to what content goes out on Monday. Below is the structure of the document; the content of the strategy itself stays with the client.

  1. Analysis of the business and its services
  2. Brand SWOT analysis
  3. Goals and expected result
  4. Market and competitor analysis
  5. Target audience analysis, customer profiles
  6. Conclusions and decisions for each barrier
  7. Brand positioning
  8. USP — unique selling proposition
  9. Current state of the profile, point A
  10. Profile packaging: bio, highlights, visuals
  11. Tone of Voice and content strategy
  12. Promotion, special offers, action plan

Along with the strategy, the client received a logo, a brand palette and templates for stories and feed covers.

Positioning

Not “one more teacher of Polish”

We went through eight profiles of language schools and teachers in Poland. Most repeat the same thing: a focus on lessons and grammar, a weak personal brand, irregular content. The “language plus psychology” niche turned out to be almost free — and that is where we took the brand.

Instead of selling hours, Nataliia is positioned as an expert in adaptation and the Polish language in Poland: someone who removes the fear of speaking and helps you live confidently in a new country.

Brand message

“I do not just teach Polish — I help you live confidently in Poland”

For this positioning we wrote three variants of the value proposition, five audience segments and three Tone of Voice modes — from expert to supportive.

Want the same system for your brand?

We will go through the niche, the competitors and the audience — and build a strategy that makes the profile bring in clients

Identity — brand style

Logo and brand colours

We designed a logo that explains the essence of the brand in a second: an academic cap for study and exams, an open book for knowledge, an orange speech bubble with a sound wave for the core of the method — living, spoken language.

Dark green holds a sense of maturity and trust, orange carries the energy and the accents in the content. The mark reads equally well in an Instagram avatar, on highlight covers and in stories.

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Packaging — the profile

Profile bio and navigation

We rewrote the bio so that within five seconds it is clear who this is for, what result the learning gives and what to do next. Instead of describing “a teacher of Polish” — a promise of a result and a clear step towards booking.

The highlights were rebuilt into a funnel: trust first, then usefulness, and at the end booking and answers to objections. Seven new blocks were added to the existing ones.

The updated Pani N Poland profile bio with a description, statistics and highlights
Instagram feed layout: nine post covers in the brand style

Feed layout

Every cover shows the benefit straight away: a specific phrase, mistake or situation from life in Poland. The formats alternate — photos with the teacher, shots of Polish cities, word collections — so the feed feels alive rather than a catalogue of identical tiles.

Orange and dark green tiles from the brand palette hold a single style: the profile is recognisable in the feed before a person reads the text.

Story design

A single template in the brand colours: a dark green background, orange tiles carrying the key idea and a mandatory transition to the next slide. Recognisable before a person has read a word.

A story: the Niedziela Palmowa tradition — an orange tile with a question and a photo of the procession A story on a dark green background: announcing students’ answers in Reels A story with the teacher on camera and the caption Niedziela Palmowa — what it is A story with a photo of the procession and an explanation of the Polish tradition

The “Booking” highlight

The most important block in the funnel: anyone who reaches it is already ready to ask about booking. Eight stories work through every objection in turn — how the work is organised, a step-by-step plan for a beginner, pricing, payment methods and the rules for rescheduling. After it, all that is left is to write in Direct.

The first story of the highlight: a greeting and a promise to explain the format and prices briefly
The “Step-by-step plan for a beginner” story — five steps from the first message to the lessons
The “How we work” story — an individual plan for your goal, lesson structure, live language practice
The “How we work” story — original materials, learning platforms, rules on regularity
The “Prices” story — lesson prices by level for the individual format, pairs and a small group
The “Prices” story — exam preparation prices for the individual format, pairs and a group
The “Payment” story — a Polish bank account as the main method and PayPal for payments from Ukraine
The “Extras” story — rules for rescheduling lessons, force majeure and make-up formats

Content — examples

Carousels for the profile

Three formats that hold the content system together: a sales carousel about the services and two educational ones about the language. All in a single style, with the same tile logic and an ending that leads to action.

The “Services” carousel

Seven slides that close the main question a new follower has: what exactly can be ordered here and how the learning works. Levels, exam preparation, admission to educational institutions, lesson formats, tools and approach — ending with a call to Direct.

The “Services” slide — working with Polish systematically, from zero to a confident C1 level
The “Learning Polish” slide — levels from A1 to C1, a consistent programme without chaos
The “Exam preparation” slide — state exams B1, B2, C1, TELC, Card of the Pole, admission
The “Adapting to study in Poland” slide — universities and schools, academic vocabulary
The “Learning formats” slide — individual lessons, groups of up to four, lessons in a pair
The “Platforms and tools” slide — original materials, topic maps and progress visualisation
The “My approach” slide — systematic learning, maximum practice, focus on the result, booking via Direct

The “Countries in Polish” carousel

Ten slides on a topic almost everyone learning Polish gets wrong: when a country takes do plus the genitive, and when it takes w or na plus the locative. Each country on its own slide with an example of “I am going” and “I live”, ending with the rule for countries in the plural. This is the kind of content people save and forward.

Cover of the “Countries in Polish” carousel — a map of Europe with a caption and a “Swipe” button
A slide on the favourite forms: do plus the genitive for movement, w or na plus the locative for place
The “Włochy” slide — I am going to Italy, I live in Italy, do Włoch and we Włoszech
The “Węgry” slide — I am going to Hungary, I live in Hungary, do Węgier and na Węgrzech
The “Niemcy” slide — I am going to Germany, I live in Germany, do Niemiec and w Niemczech
The “Polska” slide — I am going to Poland, I live in Poland, do Polski and w Polsce
The “Czechy” slide — I am going to Czechia, I live in Czechia, do Czech and w Czechach
The “Indie” slide — I am going to India, I live in India, do Indii and w Indiach
The “Słowacja” slide — I am going to Slovakia, I live in Slovakia, do Słowacji and w Słowacji
The final slide: countries in the plural take special forms in the genitive and locative

The “5 Polish words” carousel

Words that sound almost Ukrainian but mean something entirely different: lokal, dywan, zachód, fabryka, aktualny. A format anyone who has lived in Poland recognises, having fallen into such a trap at least once — which is exactly why these posts do well in saves.

Carousel cover: five Polish words that look Ukrainian but carry a different meaning
The “Lokal” slide — in Polish this is a venue or premises, not a location
The “Dywan” slide — in Polish this is a carpet, not a sofa
The “Zachód” slide — in Polish this is west as a direction, not an event
The “Fabryka” slide — in Polish this is a factory, often with handwork
The “Aktualny” slide — in Polish this means valid or current, not only modern

Point B — results

Point B

BecameWhat the client received

  • A 67-page marketing strategy with an action plan
  • Logo and brand style: colours, typeface, templates for stories and covers
  • Clear positioning instead of “one more teacher of Polish”
  • A packaged profile: bio, highlights funnel, feed layout
  • A content system with a bank of topics for every category
  • A basis for moving from lessons to products

Niche: education, language learning · Formats: strategy, logo, profile packaging
A brand system — instead of a blog about life in Poland

Conclusions

What this project gave

Instead of a blog about life in Poland — a brand system in which it is clear who we sell to, what we sell and how it differs from a hundred similar offers.

The profile received positioning, a visual identity and a content system on which courses can be launched and a team of teachers brought in.

01

A free niche instead of competing on price

Combining language, psychology and acting techniques moved the brand into a segment with almost no competitors — and where a higher price can hold.

02

The profile as a sales tool

The bio, highlights and content categories work as one funnel: from the first touch to booking a course.

03

A basis for scaling

The identity and the documented processes make it possible to launch a team of teachers without losing quality or brand recognition.

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